New Jersey · Real Estate Commission guidanceDo transaction coordinators need a license in New Jersey? The Commission's can and cannot lists
The New Jersey Real Estate Commission's guidance on unlicensed assistants and support staff, issued under the licensing requirements of N.J.S.A. 45:15-1 and 45:15-3, says they can answer phones; process and submit MLS listings and changes; follow up on loan applications after contracts have been fully executed; set up file procedures and track and secure documents; monitor files and report findings to a licensee; type contract forms for a licensee's approval; keep records of and deposit earnest money, security deposits and rent; order items or inspections as a licensee directs; act as a courier – with the licensee responsible for delivering contracts or closing materials; and schedule showing appointments for a licensee. They cannot show property; answer any questions on listings, title, financing or closings from the public or other licensees; discuss or explain a contract, listing, lease or other real estate document with anyone outside the firm; negotiate or agree to commissions, splits or referral fees; host open houses or distribute promotional literature at events without a licensee; or make cold calls. Their pay shouldn't be based on the success of their activity, such as a percentage of commission, and the Commission's position is that an unlicensed person shouldn't attend an inspection without a licensee. The Commission notes the lists don't define every permitted or prohibited activity.
An unlicensed assistant can
Run the file
Set up file procedures, track documents, monitor files and report to a licensee.
After the contract
Follow up on loan applications once contracts are fully executed.
Order and schedule
Order items or inspections as directed; schedule showing appointments.
Money records
Keep records of and deposit earnest money, security deposits and rent.
An unlicensed assistant cannot
Explain documents
Discuss or explain a contract, listing or lease with anyone outside the firm.
Answer questions
On listings, title, financing or closings.
Show or negotiate
Show property, or negotiate commissions or referral fees.
Commission-based pay
Pay shouldn't depend on the success of the activity.
Questions about New Jersey TC licensing
Can an unlicensed TC answer an attorney's or lender's closing questions in New Jersey?
The Commission's guidance says unlicensed assistants cannot answer any questions on listings, title, financing or closings from the public or other licensees.
Can a New Jersey unlicensed assistant be paid a share of the commission?
The guidance says their pay should not be based on the success of their activity, such as a percentage of commission, but should relate to the duties they perform.
Related guides
Track the post-contract deadlines and documents for each deal in ClosingCode, with an owner and a due date on every task.
Start free trialSource: New Jersey Real Estate Commission, “Permissible and Prohibited Actions of Unlicensed Assistants and Support Staff” (nj.gov/dobi, updated January 2015), under N.J.S.A. 45:15-1 and 45:15-3; read October 26, 2026.
General information, not legal advice. The broker decides what an assistant does. ClosingCode is software; it is not a law firm or brokerage. This guide is not a substitute for the advice or services of an attorney.